Take gaming audio and comfort to the next level with the Turtle Beach Recon 50X officially licensed gaming headset for Xbox. The Recon 50X features Turtle Beach’s latest lightweight and comfortable design, with high-quality 40mm over-ear speakers that let you hear every crisp high and thundering low, plus convenient in-line controls that allow you to quickly and easily adjust Master Volume and Mic Mute. The Recon 50X also includes Turtle Beach’s renowned high-sensitivity mic, which can be removed when watching movies and listening to music, and the headset’s versatile 3.5mm connection makes it perfect for using with Xbox and PlayStation controllers, Nintendo Switch and compatible mobile/tablet devices. Additionally, Recon 50X is surround sound ready for Xbox One, Xbox Series X, Xbox Series S and compatible Windows 10 PCs.
We have a 7-day warranty policy on all used video games and products. We do not accept returns on CCG singles, sealed product, or sealed games.
To start a return, you can contact us at info@galaxyof.games. Please note that returns will need to be sent to the following address:
1817 West 9000 South, West Jordan, Utah 84088
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@galaxyof.games.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@galaxyof.games.