I have answers.
Room 225. Tonight. Come alone.
They’re watching.
After reports of strange occurrences at Arkham’s most prestigious hotel reach your ears, you are summoned to the location by a mysterious note. You are just beginning to properly conduct your investigation when you suddenly black out. Once you come to, you find yourself standing over a man’s body. Multiple stab wounds perforate his chest and blood covers the floor. What the hell happened? And why can’t you remember a thing? Now as the authorities are on your tail, it is up to your team of investigators to solve the murder and clear your name before you are thrown in prison for the rest of your life. Can you figure out the truth behind this grisly murder? Or will you be the next victim?
Investigators must solve the Murder at the Excelsior Hotel in this special scenario for Arkham Horror: The Card Game. With the clock ticking and danger around every corner, can you figure out the truth before time runs out? This scenario can be played as a standalone scenario, or inserted into a campaign as a side-story.
We have a 7-day warranty policy on all used video games and products. We do not accept returns on CCG singles, sealed product, or sealed games of any kind. This includes online orders, pre-orders or in store purchases.
To start a return, you can contact us at info@galaxyof.games. Please note that returns will need to be sent to the following address:
12488 South Rosecrest Road Unit C1, Herriman Utah 84096
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@galaxyof.games.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We do not accept returns on CCG singles, sealed product, or sealed games of any kind. This includes online orders, pre-orders or in store purchases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@galaxyof.games.