Rats of Wistar
In Rats of Wistar, you play the role of one of the four rats who organized the escape from the famous Wistar Institute. As such, you will have to lead your family to prove that you are the most deserving of leading the entire colony. Thanks to your extraordinary skills, you are able to explore the Farm until you reach the pantry to be able to grab the appetizing cheese; exploiting the artifacts abandoned by humans at the edge of the Wood, you will create new inventions and expand your lair under the trees, digging new rooms and building new beds. You will meet native rats and mice that you will welcome into your family, and when necessary, you will visit the Alchemist mouse to gain some extra advantage!
We have a 7-day warranty policy on all used video games and products. We do not accept returns on CCG singles, sealed product, or sealed games.
To start a return, you can contact us at info@galaxyof.games. Please note that returns will need to be sent to the following address:
1817 West 9000 South, West Jordan, Utah 84088
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@galaxyof.games.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@galaxyof.games.
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