Pokemon Gift Box Keyring Surprise Frame – Brave Stars Collection (Chinese)
Chinese version 1 Promo Card from one of the 13 available & its associated key ring (Random Models) 1 Jumbo Booster of 25 cards Please note that the box contains a random model among 13 different models. Charizard visual is not guaranteed. This box contains a random keyring and a matching card among 13 different types. The Charizard one is NOT guaranteed. This beautiful set contains one of 13 random designs including: Charizard, Hoothoot, Migalos, Lainergie, Spiritomb, Drakkarmin, Zekrom, Deedenne, Ixon, Charmilly, Cerbyllin and Chopper. You will find the keyring and associated promo card set, as well as a Jumbo booster of 25 cards from 2 different series: Sword & Shield Brave Stars
We have a 7-day warranty policy on all used video games and products. We do not accept returns on CCG singles, sealed product, or sealed games of any kind. This includes online orders, pre-orders or in store purchases.
To start a return, you can contact us at info@galaxyof.games. Please note that returns will need to be sent to the following address:
12488 South Rosecrest Road Unit C1, Herriman Utah 84096
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@galaxyof.games.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We do not accept returns on CCG singles, sealed product, or sealed games of any kind. This includes online orders, pre-orders or in store purchases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@galaxyof.games.
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